Safe Purchase

EphrathLux is committed to ensuring the safety and security of our customers. We have implemented multiple technological safeguards to ensure transactions are secure and your personal information is protected.

While most online transactions are completed without issue, there is a minimal risk of fraud. To help ensure a safe online shopping experience, follow the guidelines below:

Tip 1: Protect Your Passwords

• If using a public or shared computer, always log out after your session.
• Keep your passwords private. Anyone who knows your password may access your account.
• Use at least 8 characters with a mix of letters and numbers. Avoid dictionary words, your name, email, or other easily obtainable information. Change your password regularly. Visit the Changing Your Password section in your account for assistance.
• Avoid using the same password across multiple online accounts.

Tip 2: Be Wary of Unsolicited Emails or Calls

• EphrathLux will never contact you to request your password, credit card, or banking information. Provide such information only when completing an order, registering for EphrathLux Payments, contacting us directly, or updating your account. Do not click suspicious email links; go directly to www.ephrathlux.com instead.
• If you receive unsolicited requests for personal or banking information, ignore it and report it to EphrathLux for investigation.
• If you suspect a spoofed email or discover a fake EphrathLux website, report it immediately.

EphrathLux is dedicated to providing a safe and secure shopping experience. Following these guidelines helps protect your account and personal information.